There have been several political & journalistic explanations
flying around in media of the stunning victory of Samajwadi Party in UP 2012 but
nothing much has been said from a purely marketing point of view. How Akhilesh got it right & Rahul could
not? Majority opinion blames Congress party’s lack of feet-on –street. Well then
by this logic the BJP should have fared better as it always has the advantage in
this department. On the contrary it
could only perform equal to the Congress party in UP.
Let me attempt to explain the SP’s victory in UP elections
2012 in the light of marketing theory & practice. Firstly let us examine
the benefits of listening more to core voters during election mode. Most
journos, political pundits & politicians are lamenting the lack of INC cadres
on the ground in UP to get the citizens vote in favor of party despite high
recall levels & awareness generated through media & personal campaigning.
In my opinion & from marketing perspective it is incorrect to blame lack of
troop numbers in such situations. No size of team could push a ‘bad’ product or
service that customers do not want. As I
have mentioned above that BJP has always had the benefit of using RSS cadres
but it has not been able to get past the pole first. INC did not got enough votes due to lack of Feet-on-Street
in UP but because it could not target differentiated offers to various segments
in such huge market.
Secondly most politicians do not have any idea how much publicity
they should garner. It has been proven time & again in India and globally
that political players must follow classic marketing concepts when using
marketing tools. Excessive publicity could harm the advertiser seriously. I
have pointing it out this since NDA’s ‘India Shining’ days and recently during Punjab
2012 elections too. SAD-BJP alliance had almost hurt its prospects in the run
up to elections with overdose of publicity during pre-campaign phase. Had PPCCI
prompted SAD alliance in Punjab to advertise with greater frequency the results
would have been different?
Every marketer knows full well that when a new entrant or
rank follower try to expand the category by accentuated activity to dislodge
the leader then the number two in the market benefits more than the aspirant in
the short run. INC led by Rahul Gandhi failed to portray itself as an
alternative to the market leader BSP therefore all its efforts went on to
benefit SP. Now if INC maintains the same momentum in UP then it could have
great results from UP in 2014 Lok Sabha elections. Rahul Gandhi must continue
his campaign in UP without any interval to get to numero uno place in UP 2014.
Couple of marketing lessons from UP 2012 elections are that
size of cadres did not fatally restrict Rahul Gandhi from controlling UP and secondly marketing thrives on ‘newness’
of the campaign and Congress failed to differentiate their product from the competition.